Game Day and Beyond

NBA team guides

Dallas Mavericks

Venue and travel guide

Venue and location

Address

2500 Victory Avenue

Source statement; not independently verified.

City

Dallas

Source statement; not independently verified.

Notes

Shared with the NHL Dallas Stars. Under new ownership led by Patrick Dumont (Adelson/Dumont family, Las Vegas Sands), the Mavericks announced June 1, 2026 an option agreement to buy ~104 acres at the former Valley View Mall site in North Dallas (near Preston Rd & LBJ Freeway / I-635) for a proposed new arena and entertainment district; current AAC lease runs through 2031

Source statement; not independently verified.

Phone

(214) 222-3687 (main); Guest Services 214-665-4299; Box Office 214-665-4797

Source statement; not independently verified.

State

TX

Source statement; not independently verified.

Venue name

American Airlines Center

Source statement; not independently verified.

Zip code

75219

Source statement; not independently verified.

Parking

Cheapest

DART Green/Orange line to Victory Station (~$3 round trip); for drivers, West End garages (~$10-20, 8-12 min walk)

Source statement; not independently verified.

Guide url

americanairlinescenter.com/plan-your-visit/parking

Source statement; not independently verified.

Accessible parking

ADA spaces in Lot F and/or Lexus Garage with prepaid pass on a first-come basis; valid placard/plate required

Source statement; not independently verified.

Hours

Lots/garages typically open ~2-3 hours before events; hours vary by event

Source statement; not independently verified.

Payment

Cashless — credit/debit and mobile wallets; prepaid mobile passes scanned at entry

Source statement; not independently verified.

Premium

Platinum Lot serves VIP/premium and season-ticket holders; details via Mavericks ticketing/premium services

Source statement; not independently verified.

Prepaid

Available online in advance (often discounted); reserve via the Mavericks/Stars app or third-party platforms (e.g., ParkWhiz, Vivid Seats)

Source statement; not independently verified.

Prices

Platinum Lot ~$30-40; Gold Lot ~$25-35; Victory Park garages ~$15-25; West End garages ~$10-20; playoff/major concert nights trend higher

Source statement; not independently verified.

Public transport

DART Green & Orange light-rail lines and Trinity Railway Express (TRE) serve adjacent Victory Station; DART Bus Route 49

Source statement; not independently verified.

Tailgating

N/A — indoor arena; Victory Park is a developed urban footprint with no surface lots, so there is no traditional tailgating (pre-game gathering happens at Victory Park restaurants instead)

Source statement; not independently verified.

Traffic

Woodall Rodgers Freeway (jams on sellouts); Victory Avenue north toward Dallas North Tollway clears faster

Source statement; not independently verified.

Types

Official Platinum Lot and Gold Lot, Victory Park garages (Lexus Garage, Lot F, etc.), West End garages, plus limited on-street metered parking. Over 5,000 spaces within ~2 blocks

Source statement; not independently verified.

Rideshare

Accessibility

Accessible pickup via the designated Victory Park zone; Guest Services can assist (214-665-4299)

Source statement; not independently verified.

Distance

Approximately 1 block / short walk from arena entrances

Source statement; not independently verified.

Lyft dropoff

Same designated Victory Park rideshare zone

Source statement; not independently verified.

Lyft pickup

Same Victory Park designated rideshare area; Lyft is the arena's official rideshare partner

Source statement; not independently verified.

Other services

Taxis stage post-event on east side at curb of Houston St (south of Payne St) and at a stand on south side of Nowitzki Way

Source statement; not independently verified.

Peak notes

Fares surge sharply in the first 15-30 minutes after the final buzzer

Source statement; not independently verified.

Post game tips

Wait 20-30 minutes (or grab a drink at a Victory Park restaurant) before requesting; pickup is faster here than most NBA arenas thanks to the street grid

Source statement; not independently verified.

Uber dropoff

Same designated Victory Park rideshare zone on the north side of the arena

Source statement; not independently verified.

Uber pickup

Designated rideshare pickup in Victory Park (north side of arena near Olive/Houston St; activity directed toward Valor Place on west side)

Source statement; not independently verified.

Wait area

Victory Park proper, roughly one block from the arena where the grid disperses traffic

Source statement; not independently verified.

Public transportation

Airport connection

DART connects to DFW International Airport (Orange Line) and Dallas Love Field (via DART bus/connections)

Source statement; not independently verified.

App

DART GoPass app and DART.org; TRE schedules at trinityrailwayexpress.org

Source statement; not independently verified.

Best option

DART Green or Orange line to Victory Station — best venue transit access in Dallas

Source statement; not independently verified.

Bus routes

DART Bus Route 49 (board at Rosa Parks Plaza/West End to Houston @ Payne stop), seven days a week

Source statement; not independently verified.

Fare

~$3 round trip via DART GoPass app; TRE accepted between Fort Worth T&P and Dallas Union Station

Source statement; not independently verified.

Ferry

N/A — landlocked inland arena

Source statement; not independently verified.

Nearest station

Victory Station, directly adjacent to the arena (~2 min walk)

Source statement; not independently verified.

Rail lines

DART Green Line and Orange Line (light rail) plus Trinity Railway Express (TRE) commuter rail; Red/Blue line riders transfer at West End Station

Source statement; not independently verified.

Tips

For 6 p.m.+ Mavs games, a westbound TRE train departs Victory Station 20 min after the game (no Sunday TRE service); DART Green/Orange run until ~midnight on event nights

Source statement; not independently verified.

Walking distance

~2 minutes from Victory Station to arena entrance

Source statement; not independently verified.

Shuttles

Accessibility

DART Paratransit Division serves guests with disabilities (214-515-7272)

Source statement; not independently verified.

Cost

N/A — no official arena shuttle

Source statement; not independently verified.

Dropoff

N/A — no official arena shuttle

Source statement; not independently verified.

Notes

M-Line trolley (free) connects Uptown/McKinney Ave toward the West End for transfer to rail

Source statement; not independently verified.

Operator

N/A — no official arena shuttle

Source statement; not independently verified.

Park ride

DART park-and-ride lots along the Green/Orange lines feed Victory Station

Source statement; not independently verified.

Pickup

N/A — no official arena shuttle

Source statement; not independently verified.

Schedule

N/A — no official arena shuttle

Source statement; not independently verified.

Bicycles

Share station

Dallas-area bike share (e.g., dockless providers) operates in Victory Park / Uptown vicinity

Source statement; not independently verified.

Tips

The Katy Trail runs nearby (Uptown), providing a bike-friendly approach to Victory Park

Source statement; not independently verified.

Accessibility

Accessible parking

Designated ADA spaces in Lot F and/or Lexus Garage (prepaid pass, placard/plate required), first-come basis

Source statement; not independently verified.

Assistive listening

"Listen" assistive listening system; free receivers at Guest Relations (Plaza Concourse sec. 104, Terrace Concourse sec. 326) with valid ID

Source statement; not independently verified.

Contact

ADA Coordinator, 214-665-4299, guestservices@americanairlinescenter.com; Box Office 214-665-4797

Source statement; not independently verified.

Dropoff

Accessible drop-off near arena entrances; Guest Services and escorts available at entry points (214-665-4299)

Source statement; not independently verified.

Elevators

Elevators throughout the building, including access to the Event-Level floor for GA/SRO ticket holders

Source statement; not independently verified.

Fun fact

AAC states it meets or exceeds ADA and Texas accessibility requirements and offers free escort service at all entry points

Source statement; not independently verified.

Restrooms

All public restrooms are wheelchair accessible; gender-neutral/family restrooms on each level; dedicated nursing room on Plaza Level

Source statement; not independently verified.

Service animals

Trained service dogs (and miniature horses) welcome, leashed/harnessed; comfort animals prohibited; relief area in Lot F

Source statement; not independently verified.

Wheelchair seating

Wheelchair and companion seating with appropriate sight lines on all levels (1 accessible seat + up to 3 companion seats)

Source statement; not independently verified.

Food and vendors

Cashless

Yes — fully cashless since November 1, 2022 (credit/debit and mobile wallets only)

Source statement; not independently verified.

Craft beer

Multiple local/craft and domestic beers at bars and concession stands throughout the concourses (Modelo Gold Lion Bar & Grill among them)

Source statement; not independently verified.

Fun fact

AAC was among the first NBA/NHL arenas to deploy fully autonomous, checkout-free concession markets

Source statement; not independently verified.

Local

Texas-themed and regional concepts including El Taco Tex and the Modelo Gold Lion Bar & Grill

Source statement; not independently verified.

Mobile ordering

Yes — frictionless autonomous checkout-free markets (Standard AI cameras + SpotOn mobile payment) and app-based mobile ordering

Source statement; not independently verified.

Notable stands

Modelo Gold Lion Bar & Grill, El Taco Tex, and autonomous grab-and-go markets

Source statement; not independently verified.

Outside food policy

Outside food/beverage generally prohibited; clear-bag policy applies (see Food & Beverage Policies page)

Source statement; not independently verified.

Parking Apps Accepted

Mavericks/Stars app, ParkWhiz, Vivid Seats for prepaid parking

Source statement; not independently verified.

Signature food

Niman Ranch all-beef hot dogs (hickory-smoked) on signature brioche buns; birria grilled cheese at the Modelo Gold Lion Bar & Grill

Source statement; not independently verified.

Vegetarian

Vegan nachos and vegan street tacos (plant-based meat), vegan power bowl (quinoa/cucumber/tomato/garbanzo), and plant-based burger available

Source statement; not independently verified.

Venue history

Architect

David M. Schwarz/Architectural Services, Inc. with HKS, Inc. (Dallas) and Johnson/McKibben Architects

Source statement; not independently verified.

Construction cost

US$420 million (~$764 million in 2025 dollars)

Source statement; not independently verified.

Famous moments

Hosted 2006, 2011, and 2024 NBA Finals; Mavericks won their first NBA title in 2011 (clinched in Miami); 2007 NHL All-Star Game; 2017 & 2023 NCAA Women's Final Four

Source statement; not independently verified.

Fun fact

Nicknamed "The Hangar" for its Quonset-hut-style roof and American Airlines branding; Dirk Nowitzki statue stands on PNC Plaza outside the arena

Source statement; not independently verified.

Opened

2001 (opened July 17, 2001; first event an Eagles concert July 17/18, 2001)

Source statement; not independently verified.

Original capacity

~20,000 for basketball at opening (retractable seating; 18,532 for hockey)

Source statement; not independently verified.

Original name

American Airlines Center (naming rights acquired by American Airlines in 1999 for $195 million; name unchanged since opening)

Source statement; not independently verified.

Renovations

~$30M+ upgrades in recent seasons; PNC Plaza (formerly Victory/AT&T Plaza) rebranding; ongoing premium-seating and technology upgrades

Source statement; not independently verified.

Retired numbers

Mavericks retired numbers — Dirk Nowitzki #41 (retired Jan. 5, 2022), Brad Davis #10, Rolando Blackman #22, Derek Harper #12; 2011 NBA Championship banner

Source statement; not independently verified.

Venue details

Capacity

19,200 (up to 21,146 with standing room)

Source statement; not independently verified.

Climate

Fully enclosed, climate-controlled indoor arena (~840,000 sq ft); roof leaks delayed two Mavs games in 2022

Source statement; not independently verified.

Elevation

~430 ft above sea level (Dallas elevation)

Source statement; not independently verified.

Levels

Multiple tiers — Plaza (lower), Lexus/club, suite, and Terrace (upper) levels

Source statement; not independently verified.

Premium

Luxury suites plus premium clubs including RYSE Energy Club, Regions Bank Champions Club, Admiral Theater Box Lounge, and Platinum Season Tickets

Source statement; not independently verified.

Scoreboard

1080 HD center-hung scoreboard plus two large video boards at each upper end; Daktronics displays on PNC Plaza exterior

Source statement; not independently verified.

Shared tenants

NHL Dallas Stars (co-tenant since 2001); also hosts WNBA Dallas Wings select games, concerts, and other events

Source statement; not independently verified.

Surface

Hardwood basketball court (retractable seating converts the bowl from ~20,000 basketball to 18,532 hockey)

Source statement; not independently verified.