Toronto Raptors
Venue and travel guide
Venue and location
Address
40 Bay Street
Source statement; not independently verified.
City
Toronto
Source statement; not independently verified.
Notes
Located at the northwest corner of Lake Shore Blvd. West and Bay St. in downtown Toronto; owned/operated by Maple Leaf Sports & Entertainment (MLSE). Undergoing the multi-phase $350M "Reimagination" renovation announced October 2023, with work continuing through the 2025-26 seasons and additional phases beginning Summer 2026; arena remains open at full capacity throughout
Source statement; not independently verified.
Phone
1 (416) 815-5500 (main); Fan Services (416) 815-5982
Source statement; not independently verified.
State
Ontario
Source statement; not independently verified.
Venue name
Scotiabank Arena
Source statement; not independently verified.
Zip code
M5J 2L2 (Postal Code; official "Getting Here" page lists M5J 2L2, footer lists M5J 2X2)
Source statement; not independently verified.
Parking
Cheapest
Pre-booked off-site lots via SpotHero (up to 50% off); transit to Union Station is generally cheaper than driving
Source statement; not independently verified.
Guide url
https://www.scotiabankarena.com/plan-your-visit/getting-here (Parking section)
Source statement; not independently verified.
Accessible parking
Four on-site accessible parking spaces; reserve via Fan Services at (416) 815-5982, 9am–5pm Mon–Fri; bookable up to 1 month before event, first-come first-served. Garage height restriction 2M (6'6")
Source statement; not independently verified.
Hours
On-site garage opens 1 hour prior to the game/event (earlier only with an internal restaurant reservation); 15 York St. Maple Leaf Square garage open 24/7
Source statement; not independently verified.
Overnight
15 York Street (Maple Leaf Square) garage is open 24/7; on-site arena garage is event-only
Source statement; not independently verified.
Payment
Cashless venue — credit or debit only (no cash); SpotHero app for off-site reservations
Source statement; not independently verified.
Premium
On-site garage levels are reserved for suite holders and office tenants; valet hotel parking available at 15 York St. (Maple Leaf Square)
Source statement; not independently verified.
Prepaid
Yes — recommended via the official Scotiabank Arena SpotHero parking page; monthly parking at 15 York St. via 1-877-909-6199
Source statement; not independently verified.
Prices
On-site garage flat fee $50.00 CAD; off-site SpotHero reservations up to 50% off drive-up rates
Source statement; not independently verified.
Public transport
Union Station links the arena to TTC subway, GO Transit, UP Express and VIA Rail; arena strongly encourages transit given limited on-site parking
Source statement; not independently verified.
Tailgating
N/A — indoor arena (no tailgating; downtown urban venue)
Source statement; not independently verified.
Traffic
Gardiner Expressway, Lake Shore Blvd. and Bay St. approaches congest heavily pre/post event; downtown core gridlock on event nights
Source statement; not independently verified.
Types
Two on-site levels beneath the building reserved for private suite holders and office tenants; public underground parking at 15 York Street (Maple Leaf Square); thousands of nearby public spaces; pre-booked off-site lots via SpotHero
Source statement; not independently verified.
Public transportation
Airport connection
UP Express train from Toronto Pearson International Airport (YYZ) to Union Station (~25 min), then a short indoor walk to the arena
Source statement; not independently verified.
App
Moovit, TTC, GO Transit and Metrolinx apps; MLSE access.mlse.com/transit-updates page for event-day updates
Source statement; not independently verified.
Best option
GO Train or TTC subway to Union Station, then the covered indoor walkway to the arena
Source statement; not independently verified.
Bus routes
GO bus services via Union Station Bus Terminal at CIBC Square; TTC streetcar/bus routes serving downtown (e.g., 509/510 streetcars nearby)
Source statement; not independently verified.
Fare
PRESTO card and contactless payment accepted on TTC, GO Transit and UP Express; fares vary by system/distance
Source statement; not independently verified.
Ferry
N/A — no direct ferry/water taxi service to the arena (Toronto Island ferry docks are a separate nearby terminal, not arena transit)
Source statement; not independently verified.
Nearest station
Union Station (TTC subway Union Station and GO/UP Express/VIA Rail), directly connected indoors to the arena
Source statement; not independently verified.
Rail lines
TTC Line 1 (Yonge–University) at Union; all GO Transit train lines, UP Express (to Pearson Airport) and VIA Rail at Union Station
Source statement; not independently verified.
Tips
All Union Station transit (TTC subway, GO York Concourse, UP Express, VIA Rail) connects indoors — no need to go outside in bad weather; follow signs to Scotiabank Arena
Source statement; not independently verified.
Walking distance
Less than 200m from Union Station — about a 2–5 minute covered indoor walk
Source statement; not independently verified.
Shuttles
Accessibility
N/A — no official arena shuttle service
Source statement; not independently verified.
Cost
N/A — no official arena shuttle service
Source statement; not independently verified.
Dropoff
N/A — no official arena shuttle service
Source statement; not independently verified.
Frequency
N/A — no official arena shuttle service
Source statement; not independently verified.
Notes
Union Station's central location makes regional GO Transit the de facto "shuttle"; a 5-minute covered indoor walk connects the station to the arena
Source statement; not independently verified.
Operator
N/A — no official arena shuttle service
Source statement; not independently verified.
Park ride
GO Transit park-and-ride lots across the GTA feed Union Station via GO Train
Source statement; not independently verified.
Pickup
N/A — no official arena shuttle service
Source statement; not independently verified.
Routes
N/A — no official arena shuttle; the venue directs fans to TTC/GO Transit via Union Station
Source statement; not independently verified.
Schedule
N/A — no official arena shuttle service
Source statement; not independently verified.
Bicycles
Share provider
Bike Share Toronto (operated by the Toronto Parking Authority)
Source statement; not independently verified.
Share station
Yes — Bike Share Toronto stations are located near the arena
Source statement; not independently verified.
Tips
Bike Share Toronto operates 6,850+ bikes across 625+ stations citywide; use the Bike Share Toronto app to locate the nearest dock near Union Station
Source statement; not independently verified.
Accessibility
Accessible parking
Four on-site accessible parking spaces (Canada uses accessible-parking standards); reserve via Fan Services at (416) 815-5982; additional wide spots near elevators
Source statement; not independently verified.
Contact
Fan Services (416) 815-5982; MLSE accessibility customer service policy at scotiabankarena.com/plan-your-visit/accessibility/customer-service-policy
Source statement; not independently verified.
Dropoff
West side Gate 5/6 area for Wheel-Trans and accessible private vehicles
Source statement; not independently verified.
Elevators
Multiple elevators; the Reimagination project added additional elevator access including a new elevator on the Southwest side for improved accessibility
Source statement; not independently verified.
Fun fact
Wheelchairs are available at the Fan Services Desks on Level 100 and Level 300, with escort assistance available on request to gate staff
Source statement; not independently verified.
Restrooms
Accessible restrooms available throughout the venue
Source statement; not independently verified.
Service animals
Service animals are permitted per MLSE customer service policy
Source statement; not independently verified.
Wheelchair seating
Multiple accessible/companion seating areas throughout the arena on various levels
Source statement; not independently verified.
Food and vendors
Cashless
Yes — Scotiabank Arena is a fully cashless venue; credit/debit only
Source statement; not independently verified.
Fun fact
MLSE partnered with seven locally-owned vendors with global flavours to expand the food roster, including authentic Mexican tacos, BBQ and homemade mac and cheese
Source statement; not independently verified.
Local
Locally-owned partners with global flavours including Chef Elia Herrera's Colibri (Mexican tacos) and Afrim Pristine's Mac & Cheese Boutique (Cheese Boutique); rotating lineup of Toronto vendors
Source statement; not independently verified.
Mobile ordering
Yes — technology upgrades to retail and food & beverage as part of the Reimagination project include enhanced/mobile ordering experiences
Source statement; not independently verified.
Notable stands
Coors Light Chill Zone (expanded social area with 216-inch LG MAGNIT micro-LED display); local-vendor stands; Real Sports Bar & Grill and e11even restaurants at Maple Leaf Square
Source statement; not independently verified.
Parking Apps Accepted
SpotHero for off-site parking reservations
Source statement; not independently verified.
Signature food
Prime Rib Sandwich (top-selling sandwich, served with kettle chips); other in-house staples include Chicken Tenders & Fries and Buffalo Chicken Wraps
Source statement; not independently verified.
Venue history
Architect
Brisbin Brook Beynon Architects (Architect of Record); HOK Sport (Consulting Architects). Built within the former Toronto Postal Delivery Building (1938)
Source statement; not independently verified.
Construction cost
CA$265 million (≈$468M in 2025 dollars)
Source statement; not independently verified.
Famous moments
Toronto Raptors' 2019 NBA Championship banner raised on opening night of the 2019-20 season (130-122 OT win over New Orleans); host of numerous NBA playoff games and major concerts
Source statement; not independently verified.
Fun fact
The arena was built within the shell of the historic 1938 Toronto Postal Delivery Building, whose Art Deco façade was preserved
Source statement; not independently verified.
Opened
1999 (opened February 19, 1999)
Source statement; not independently verified.
Original capacity
~19,800 (basketball); 18,819 for hockey
Source statement; not independently verified.
Original name
Air Canada Centre (ACC), 1999–2018; renamed Scotiabank Arena July 1, 2018 under a 20-year naming agreement
Source statement; not independently verified.
Renovations
2003 (~$5M); 2015 (~$10M, including a scoreboard four times larger than the previous one); 2023–present $350 million multi-phase "Reimagination" (Phase 1 completed Oct 2023, Phase 2 Oct 2024, Phase 3 ongoing through 2025-26, additional phases from Summer 2026)
Source statement; not independently verified.
Retired numbers
Vince Carter's No. 15 retired (banner hangs to the east); banners include 2019 NBA World Champions, 2019 Eastern Conference Champions and Atlantic Division Champions
Source statement; not independently verified.
Venue details
Capacity
19,800 (up to 20,511 with standing room)
Source statement; not independently verified.
Climate
Fully enclosed, climate-controlled indoor arena; remains open at full capacity during the ongoing Reimagination renovation
Source statement; not independently verified.
Elevation
N/A — indoor arena at near sea level in downtown Toronto (~76 m / ~250 ft city elevation)
Source statement; not independently verified.
Levels
Multiple bowl levels — 100 (lower), 200 (Mastercard Executive Suite level), 300 (upper), plus 400/500/600 premium and suite levels
Source statement; not independently verified.
Premium
200 Level Mastercard Executive Suites, 500 & 600 Level Theatre Suites, Gondola Suites, plus private clubs (new Loge Club — eight 500-Level suites reconfigured into a 100-person social club, MNP Pass Social Club, Air Canada Signature Club, Mastercard Lounge, Sher Club, Platinum Club, ScotiaClub)
Source statement; not independently verified.
Scoreboard
Center-hung video board (2015 scoreboard four times larger than the original); new 216-inch LG MAGNIT micro-LED display added to the Coors Light Chill Zone
Source statement; not independently verified.
Shared tenants
Toronto Maple Leafs (NHL) and Toronto Raptors (NBA); also hosts Toronto Rock (NLL lacrosse) historically and major concerts/events
Source statement; not independently verified.
Surface
Hardwood basketball court (multi-purpose; convertible to NHL ice for the Maple Leafs)
Source statement; not independently verified.