Game Day and Beyond

NHL team guides

Chicago Blackhawks

Venue and travel guide

Venue and location

Address

1901 West Madison Street

Source statement; not independently verified.

City

Chicago

Source statement; not independently verified.

State

IL

Source statement; not independently verified.

Venue name

United Center

Source statement; not independently verified.

Zip code

60612

Source statement; not independently verified.

Parking

Cheapest

More distant surface lots and nearby private/residential lots booked via SpotHero/ParkWhiz; CTA transit is the cheapest overall

Source statement; not independently verified.

Guide url

https://www.unitedcenter.com/venue/directions-parking

Source statement; not independently verified.

Accessible parking

Lot G South at Damen Ave. and Monroe St. (southwest corner) with ~100 ADA spaces, first-come, first-served

Source statement; not independently verified.

Hours

Lots generally open about 2 hours before events; pre-game and post-game access tied to event times

Source statement; not independently verified.

Overnight

Not permitted — lots are event-only

Source statement; not independently verified.

Payment

Cashless/credit and prepaid online (United Center is a cashless arena); reservable via SpotHero/ParkWhiz

Source statement; not independently verified.

Prepaid

Yes — prepaid passes online (official site, SpotHero, ParkWhiz, SeatGeek) save roughly 10-20% vs. drive-up

Source statement; not independently verified.

Prices

Roughly $15-$40; advance/prepaid around $24, drive-up at Lots C/K around $27-$29

Source statement; not independently verified.

Overview

Multiple official parking lots (Lots A, B, D, E, F, G, H, J, K, L) surround the United Center with over 5,000 spaces. Pre-paid parking is strongly recommended and available through the Blackhawks app. Event rates range from $25-$45. Tailgating is not permitted. ADA parking available in Lot A near the main entrance.

Source statement; not independently verified.

Public transport

CTA #19 United Center Express bus on game days; Green/Pink Line to Ashland or Damen stations

Source statement; not independently verified.

Traffic

Madison St. and the Damen Ave. corridor near the arena, plus I-290 (Eisenhower) ramps, are heavily congested pre/post-event

Source statement; not independently verified.

Types

11 lots (A, B, C, D, F, H, J, K plus garages) for general fans; Lot E is the rideshare lot; Lot G South is ADA parking

Source statement; not independently verified.

Rideshare

Distance

Short walk to the main entrance at Madison St. and Wood St

Source statement; not independently verified.

Lyft dropoff

Same designated rideshare zone (Lot E / Madison & Paulina)

Source statement; not independently verified.

Lyft pickup

Same designated rideshare zone (Lot E / Madison & Paulina)

Source statement; not independently verified.

Other services

Taxis and other app rideshares use the same Madison St. area

Source statement; not independently verified.

Peak notes

Zone opens about 2 hours before games and stays open up to ~1 hour after events; heavy surge pricing immediately post-event

Source statement; not independently verified.

Post game tips

Request your ride from inside before walking out; consider leaving slightly early or waiting 20-30 min for surge to drop

Source statement; not independently verified.

Overview

Designated Uber and Lyft drop-off and pick-up zone located on Madison Street near Lot A. Post-game, the zone shifts to manage flow. Expect surge pricing; CTA buses and the Blue Line are cost-effective alternatives to downtown.

Source statement; not independently verified.

Uber dropoff

Same Lot E zone; drivers enter from the Madison St. side

Source statement; not independently verified.

Uber pickup

Lot E "Uber Zone," NE corner of Madison St. and Paulina St. (11 N. Paulina St.)

Source statement; not independently verified.

Wait area

Lot E rideshare zone with attendants directing riders to their driver's lane

Source statement; not independently verified.

Public transportation

Airport connection

CTA Blue Line connects O'Hare to the Loop; transfer toward the Medical District/arena. Midway via CTA Orange Line to Loop then transfer

Source statement; not independently verified.

App

CTA Ventra app and CTA Bus/Train Tracker

Source statement; not independently verified.

Best option

CTA #19 United Center Express on game days, or Green/Pink Line to Ashland

Source statement; not independently verified.

Bus routes

CTA #19 United Center Express (game days); #20 Madison also serves Madison St

Source statement; not independently verified.

Fare

CTA Ventra card/app or contactless; ~$2.50 bus / ~$2.50 rail

Source statement; not independently verified.

Ferry

N/A — indoor arena, no water access

Source statement; not independently verified.

Nearest station

Ashland station (CTA Green & Pink Lines), about a 15-minute walk; Damen Green Line station (opened 2024) is also nearby

Source statement; not independently verified.

Overview

CTA Blue Line: Illinois Medical District station is a 10-minute walk from the arena. CTA Green/Pink Lines: Ashland station is approximately 0.5 miles away. CTA bus #20 Madison runs directly past the arena. CTA bus #19 United Center Express operates on game days from Michigan Avenue. CTA fare: $2.50.

Source statement; not independently verified.

Rail lines

CTA Green Line and Pink Line (Ashland/Damen); CTA Blue Line at Illinois Medical District

Source statement; not independently verified.

Tips

A new Pink Line "Madison" station east of the arena is being explored as part of the 1901 Project redevelopment

Source statement; not independently verified.

Walking distance

~15 min from Ashland; shorter from Damen Green Line

Source statement; not independently verified.

Shuttles

Accessibility

All CTA buses are 100% accessible with ramps and securement areas

Source statement; not independently verified.

Cost

Standard CTA bus fare ($2.50, Ventra)

Source statement; not independently verified.

Dropoff

At the United Center on Madison St

Source statement; not independently verified.

Frequency

Frequent event-day service before and after games

Source statement; not independently verified.

Notes

No official United Center-branded shuttle; transit via CTA is the primary alternative to driving

Source statement; not independently verified.

Operator

Chicago Transit Authority (CTA)

Source statement; not independently verified.

Pickup

#19 runs along Madison St. between downtown (near Michigan/Randolph at Millennium Park) and the United Center

Source statement; not independently verified.

Overview

Many bars and restaurants in the West Loop and West Town neighborhoods offer free shuttle services to and from the United Center on game days. The Chicago Bulls/Blackhawks official app has shuttle partner listings.

Source statement; not independently verified.

Routes

N/A — no dedicated team-run shuttle; CTA #19 United Center Express serves as the de facto game-day shuttle

Source statement; not independently verified.

Schedule

CTA #19 runs before and after Bulls/Blackhawks games and select events

Source statement; not independently verified.

Bicycles

Overnight

N/A — event-only bike corrals; Divvy docks operate 24/7

Source statement; not independently verified.

Overview

Divvy bike-share stations located near the United Center at Madison & Wood Streets and throughout the Illinois Medical District. Bike racks available near Gates 2 and 3.

Source statement; not independently verified.

Rack locations

Bike racks/corrals near the Madison St. entrance; extra corrals added during Bulls/Blackhawks seasons

Source statement; not independently verified.

Share cost

Standard Divvy single-ride/day-pass or membership pricing

Source statement; not independently verified.

Share distance

Directly across Madison St. from the United Center entrance

Source statement; not independently verified.

Share provider

Divvy (Lyft-operated Chicago bike share)

Source statement; not independently verified.

Share station

Yes — Divvy station across from the main entrance on Madison St.; additional station at the Damen Green Line stop

Source statement; not independently verified.

Tips

Use the Divvy app to check dock availability, as nearby stations fill quickly on event days

Source statement; not independently verified.

Accessibility

Accessible parking

Lot G South at Damen Ave. and Monroe St. (~100 designated spaces, first-come, first-served)

Source statement; not independently verified.

Assistive listening

Free personal headsets at Guest Relations booths; sign-language interpreters free with 1-2 weeks notice

Source statement; not independently verified.

Contact

Guest Relations (312) 455-4509

Source statement; not independently verified.

Fun fact

The arena was designed to amplify crowd noise ("The Roar") via angled steel panels recreating the old Chicago Stadium's acoustics

Source statement; not independently verified.

Overview

United Center is fully ADA-compliant. Accessible seating on all levels. All entrances are wheelchair accessible. Elevators serve every level. Accessible parking in Lot A. Assistive listening devices and sensory kits at Guest Relations. Service animals welcome.

Source statement; not independently verified.

Restrooms

Accessible stalls in men's/women's restrooms plus single-stall accessible restrooms including on the top floor

Source statement; not independently verified.

Sensory

KultureCity-certified sensory inclusive venue; Sensory Room at Gate 2 1/2; sensory bags at Guest Relations (Gates 2 and 6, Section 221, Section 325)

Source statement; not independently verified.

Service animals

Service animals are permitted (confirm specifics with Guest Relations)

Source statement; not independently verified.

Wheelchair seating

Wheelchair-accessible and companion seating available throughout multiple levels

Source statement; not independently verified.

Food and vendors

Cashless

Yes — fully cashless for food, beverage, and merchandise

Source statement; not independently verified.

Craft beer

Local and craft beer available at concourse bars and panoramic 300-level bars

Source statement; not independently verified.

Fun fact

The Bulls' hardwood floor is laid like a puzzle directly over the Blackhawks' ice and disassembled between events

Source statement; not independently verified.

Local

Honey Butter Fried Chicken, Lillie's Q, Little Goat Taqueria, and other Chicago-area partners

Source statement; not independently verified.

Mobile ordering

Yes — mobile ordering and contactless purchases supported (Shift4 payments partner)

Source statement; not independently verified.

Notable stands

Banner Level Plus food/beverage offerings; FanDuel Sportsbook lounge off the atrium

Source statement; not independently verified.

Parking Apps Accepted

SpotHero, ParkWhiz (parking, not concessions)

Source statement; not independently verified.

Overview

United Center features an extensive premium food program by Levy Restaurants with Chicago classics including deep-dish pizza, Italian beef, Big City Chicken, Giordano's Pizza, and Goose Island Beer Co. The Blackhawks Store is on the 100 level concourse.

Source statement; not independently verified.

Signature food

Chicago classics like hot dogs and Italian beef; signature items include Honey Butter Fried Chicken (OG Sandwich, Buffalo Ranch Fries), Lillie's Q loaded brisket fries, and Little Goat Taqueria Yucatan pork tacos

Source statement; not independently verified.

Vegetarian

Yes — plant-based items including Field Roast/Greenleaf Foods offerings

Source statement; not independently verified.

Venue history

Architect

Populous (then HOK Sport), with W. E. Simpson Company and Marmon Mok

Source statement; not independently verified.

Construction cost

$175 million (about $380 million in 2025 dollars)

Source statement; not independently verified.

Famous moments

Blackhawks won the 2015 Stanley Cup at home; hosted 2010/2013/2015 Stanley Cup Finals; 1996 & 2024 DNC; Jordan-era Bulls titles

Source statement; not independently verified.

Fun fact

Replaced "the Madhouse on Madison" (Chicago Stadium) across the street; statues of Michael Jordan, Bobby Hull, and Stan Mikita stand at the arena

Source statement; not independently verified.

Original capacity

~21,500 with 216 luxury sky-boxes and 3,000 club seats at opening

Source statement; not independently verified.

Original name

United Center (named for United Airlines from the outset)

Source statement; not independently verified.

Overview

Opened August 18, 1994, replacing the Chicago Stadium. The Blackhawks won three Stanley Cups here (2010, 2013, 2015). Known for the iconic anthem tradition with Jim Cornelison. The arena features statues of Blackhawks legends Bobby Hull and Stan Mikita outside.

Source statement; not independently verified.

Records

Record attendance 22,819 on Feb. 15, 1997 (Blackhawks vs. NY Rangers)

Source statement; not independently verified.

Renovations

300-level concourse (2009-10), exterior (2014), atrium addition (2017), Mitsubishi Electric scoreboard (2019); FanDuel lounge (2023)

Source statement; not independently verified.

Retired numbers

Blackhawks retired numbers — Glenn Hall (1), Pierre Pilote & Keith Magnuson (3), Bobby Hull (9), Denis Savard (18), Stan Mikita (21), Chris Chelios (7), Tony Esposito (35), Marian Hossa (81)

Source statement; not independently verified.

Venue details

Climate

Fully enclosed climate-controlled indoor arena; building stands ~140 ft tall over 960,000 sq ft

Source statement; not independently verified.

Levels

Three primary seating levels (100/club/300) with suite levels

Source statement; not independently verified.

Premium

169 executive suites across three levels (down from 216 originally); plus club seats, theater boxes, and lounges

Source statement; not independently verified.

Overview

Hockey seating capacity: 19,717 (largest NHL arena). Ice surface: 200 ft × 85 ft. The arena features an iconic exterior design and premium seating throughout multiple levels.

Source statement; not independently verified.

Scoreboard

Mitsubishi Electric center-hung (2019), ~8,600 sq ft display, 4mm pixel pitch, six moving panels and inner ring — largest in any dual NHL/NBA arena at install

Source statement; not independently verified.

Shared tenants

Chicago Bulls (NBA); occasional Chicago Sky (WNBA) games; concerts and events

Source statement; not independently verified.

Surface

Standard NHL rink 200 ft x 85 ft

Source statement; not independently verified.