Dallas Stars
Venue and travel guide
Venue and location
Address
2500 Victory Avenue
Source statement; not independently verified.
City
Dallas
Source statement; not independently verified.
State
TX
Source statement; not independently verified.
Venue name
American Airlines Center
Source statement; not independently verified.
Zip code
75219
Source statement; not independently verified.
Parking
Cheapest
Farther surface lots (e.g., Lot K at 2235 Victory Ave, ~0.3 mi) and advance-prepaid options are cheapest; DART rail is the lowest-cost alternative
Source statement; not independently verified.
Guide url
https://www.americanairlinescenter.com/parking (official parking via JustPark; Stars also link to ParkWhiz)
Source statement; not independently verified.
Accessible parking
Lot F at 2721 N. Houston St (directly across from North entrance) is ADA parking only; first-come, first-served, ~105 spaces, no pass required (pay by card on arrival)
Source statement; not independently verified.
Hours
Lexus Garage opens at noon (12:00 PM CT) on event days; all other lots/garages open 2 hours before the event and remain open 2 hours after. No overnight or "in and out" privileges
Source statement; not independently verified.
Overnight
Not permitted
Source statement; not independently verified.
Payment
Cashless — credit/debit cards and pre-paid passes only; no cash accepted at any AAC-managed lot
Source statement; not independently verified.
Premium
Yes — Stars Players Reserved Lot (Lot A) and pass-only lots (E); Gold Garage parking pass grants access to the Gold VIP entrance. Lexus drivers get limited priority spots in Lexus Garage
Source statement; not independently verified.
Prepaid
Yes — recommended; reserve via JustPark (official) or ParkWhiz; passes accepted at Comerica Garage and other lots
Source statement; not independently verified.
Prices
Approximately $15–$40 depending on lot, event, and advance purchase; Inspiration Lot (bus parking) is $50 for Stars events. Premium close-in garages (Lexus) run highest
Source statement; not independently verified.
Overview
American Airlines Center offers multiple parking options including the Lexus Garage, the Silver Garage, and the Lexus Parking Lot. Pre-paid parking is strongly recommended through ParkWhiz. Event rates range from $15-$30. ADA parking available in all garages.
Source statement; not independently verified.
Public transport
DART Green and Orange light rail lines to Victory Station (across from West entrance); TRE commuter rail; DART Bus Route 49
Source statement; not independently verified.
Tailgating
N/A — indoor arena. Grilling, open flames, food preparation, and alcohol consumption are prohibited in all parking areas
Source statement; not independently verified.
Traffic
Dallas North Tollway / Harry Hines, I-35E exits (Continental, Medical District), and Woodall Rodgers Freeway (Spur 366) near Victory Park; AAC recommends Waze for real-time routing
Source statement; not independently verified.
Types
Surface lots (A, E, F, K, D Garage) and garages (Lexus, Comerica/formerly Silver, Commons); 5,000+ spaces within two blocks plus 3,000+ more to the south and east
Source statement; not independently verified.
Public transportation
Airport connection
DART Orange Line connects to DFW International Airport; Dallas Love Field is reachable via transfers
Source statement; not independently verified.
App
DART GoPass app and DART.org schedules; TrinityRailwayExpress.org for TRE
Source statement; not independently verified.
Best option
DART Green or Orange Line to Victory Station — cheapest and closest, running 7 days/week
Source statement; not independently verified.
Bus routes
DART Bus Route 49 (Rosa Parks Plaza/West End to Houston @ Payne stop near east entrance); area also served by routes 52 and 408
Source statement; not independently verified.
Fare
DART fares via GoPass app or station ticket machines; standard DART local/regional fares apply
Source statement; not independently verified.
Ferry
N/A — inland arena
Source statement; not independently verified.
Nearest station
Victory Station — on Victory Avenue, directly across from the arena's West entrance
Source statement; not independently verified.
Overview
DART Light Rail Green and Orange Lines: Victory Station is directly adjacent to the arena. TRE (Trinity Railway Express) also stops at Victory Station, connecting Dallas and Fort Worth. DART bus routes serve the downtown/Victory Park area. DART fare: $3.00 (day pass).
Source statement; not independently verified.
Rail lines
DART Green Line and Orange Line (7 days/week); Trinity Railway Express (TRE) commuter rail (6 days/week, no Sunday service). Red/Blue Line riders transfer at West End Station
Source statement; not independently verified.
Tips
For Stars games starting after 6:00 PM, a westbound TRE train toward Fort Worth departs Victory Station 20 minutes after the game (no Sunday TRE service)
Source statement; not independently verified.
Walking distance
Victory Station is across the street (under 2-minute walk) from the West entrance
Source statement; not independently verified.
Shuttles
Accessibility
DART offers paratransit services via its Para-transit Division (214-515-7272)
Source statement; not independently verified.
Cost
N/A — no official arena shuttle published
Source statement; not independently verified.
Dropoff
N/A — no official arena shuttle published
Source statement; not independently verified.
Frequency
N/A — no official arena shuttle published
Source statement; not independently verified.
Notes
AAC promotes DART rail and TRE commuter rail rather than a venue-operated shuttle
Source statement; not independently verified.
Operator
N/A — no official arena shuttle published
Source statement; not independently verified.
Pickup
N/A — no official arena shuttle published
Source statement; not independently verified.
Overview
No dedicated shuttle service needed. DART light rail serves the arena directly at Victory Station. The Trinity Railway Express (TRE) also stops at Victory Station for fans from Fort Worth and the Mid-Cities.
Source statement; not independently verified.
Schedule
N/A — no official arena shuttle published
Source statement; not independently verified.
Bicycles
Overview
Bike racks available on the Victory Plaza and around the arena perimeter. Limited dedicated bike infrastructure in the Victory Park area.
Source statement; not independently verified.
Tips
Bikes may not be brought inside the arena (listed among prohibited items); plan to lock up outside or in a garage
Source statement; not independently verified.
Accessibility
Accessible parking
Lot F (2721 N. Houston St), directly across from the North entrance — ADA parking only, ~105 spaces, first-come first-served, pay by card
Source statement; not independently verified.
Assistive listening
Yes — "Listen" assistive listening system; receivers free with valid ID at Guest Relations (Plaza Concourse, Section 104)
Source statement; not independently verified.
Contact
Guest Services 214-665-4299 (or 214-665-4535 during events); sign-interpreter requests via Box Office 214-665-4797 (30 days advance)
Source statement; not independently verified.
Dropoff
PNC Plaza accommodates accessible vehicle drop-off/pick-up; North entrance is the ADA-parking-adjacent entry
Source statement; not independently verified.
Fun fact
AAC provides free wheelchair escort service throughout the building and an Auto Assistance Program (jump-starts, flat tires) at Guest Relations
Source statement; not independently verified.
Overview
American Airlines Center is fully ADA-compliant. Accessible seating on all levels. All entrances are wheelchair accessible. Elevators serve every level. Assistive listening devices and sensory kits at Guest Services.
Source statement; not independently verified.
Restrooms
All restrooms meet or exceed ADA specifications; men's, women's, and gender-neutral family restrooms in the corners of every concourse on all levels
Source statement; not independently verified.
Service animals
Service dogs (and service animals in training) welcome on leash/harness; emotional-support/comfort animals prohibited. Relief area provided in Lot F. Advance notice encouraged via 214-665-4299
Source statement; not independently verified.
Wheelchair seating
Accessible/wheelchair seating available on all concourses; contact the Box Office (aacbox@americanairlinescenter.com) for accommodations. The arena meets or exceeds ADA requirements
Source statement; not independently verified.
Food and vendors
Cashless
Yes — completely cashless since November 1, 2022 (credit/debit and Apple Pay, Google Pay, Samsung Pay; Cash-to-Card ReadySTATION kiosks available)
Source statement; not independently verified.
Fun fact
AAC uses Cash-to-Card "ReadySTATION" reverse-ATM kiosks so cash-only guests can load a Visa card to spend in the cashless arena
Source statement; not independently verified.
Local
Local partners include Zavala's Barbecue and Fluellen Cupcakes; stands such as Chef's Corner, AvoEats, DBQ, El Taco Tex, and High Steaks (Texas cheesesteaks)
Source statement; not independently verified.
Notable stands
Chef's Corner, AvoEats, DBQ, El Taco Tex, Bud and Burger, High Steaks; premium clubs include Modelo Golden Lion, Michelob Ultra Club, RYSE Energy Club, Regions Bank Champions Club
Source statement; not independently verified.
Outside food policy
No outside food or beverages permitted; bottles, cans, thermoses, and coolers prohibited
Source statement; not independently verified.
Parking Apps Accepted
JustPark (official) and ParkWhiz for prepaid parking
Source statement; not independently verified.
Overview
American Airlines Center features a Texas-focused food program with local BBQ, Tex-Mex options, craft beer from Dallas-area breweries, and premium dining. The Stars Hangar Team Store is on the main concourse.
Source statement; not independently verified.
Signature food
Signature Birria Grilled Cheese Sandwich; other signatures include the Signature Smashburger and Dallas Hot Chicken Sandwich
Source statement; not independently verified.
Venue history
Architect
David M. Schwarz Architects (design), with HKS, Inc. and Johnson/McKibben Architects, Inc
Source statement; not independently verified.
Construction cost
Approximately $420 million
Source statement; not independently verified.
Famous moments
Hosted the 2020 NHL postseason "bubble"-era context and Stars playoff runs; home ice through the Stars' 2020 Stanley Cup Final appearance era. (Stars won their only Cup in 1999 at the predecessor Reunion Arena.)
Source statement; not independently verified.
Fun fact
The arena anchors Victory Park, a mixed-use district built to revitalize the area north of downtown Dallas
Source statement; not independently verified.
Original capacity
~18,500 for hockey / ~19,200 for basketball at opening
Source statement; not independently verified.
Original name
American Airlines Center (naming rights held by American Airlines since opening)
Source statement; not independently verified.
Overview
Opened July 17, 2001. The Stars won the Stanley Cup in 1999 (their first season at Reunion Arena). The arena anchors Victory Park, a mixed-use development north of downtown Dallas, and features Victory Plaza with restaurants, bars, and event space.
Source statement; not independently verified.
Renovations
~$20 million in upgrades in summer 2023 — new SHD LED center-hung scoreboard, side video screens, an outdoor PNC Plaza screen, and all-new seating (first replacement since 2001)
Source statement; not independently verified.
Venue details
Climate
Indoor, climate-controlled; ~72°F for most events, ~60°F for ice events (layers recommended). GBAC STAR accredited; AACWIFI free Wi-Fi
Source statement; not independently verified.
Elevation
Approximately 430–450 ft above sea level (Dallas)
Source statement; not independently verified.
Levels
Multiple — Plaza Concourse (101–124), Platinum/Flagship suite levels, Admiral suite level, and Terrace Concourse (301–334)
Source statement; not independently verified.
Premium
~105 luxury suites, 78 theater boxes, and 2 Ford party boxes; premium clubs include RYSE Energy Club, Regions Bank Champions Club, Modelo Golden Lion, Michelob Ultra Club, and Yuengling Flight Club
Source statement; not independently verified.
Overview
Hockey seating capacity: 18,532. Ice surface: 200 ft × 85 ft. Modern arena with premium seating, suites, and the iconic Victory Plaza outdoor gathering space.
Source statement; not independently verified.
Scoreboard
New 2023 super-high-definition LED center-hung scoreboard (~44 ft long x 31 ft wide x 26 ft high, continuous-surface) plus side screens and an outdoor PNC Plaza screen
Source statement; not independently verified.
Shared tenants
NBA Dallas Mavericks (co-primary tenant); also hosts concerts and other events (~21,000 concert capacity)
Source statement; not independently verified.
Surface
NHL regulation ice sheet, 200 ft x 85 ft
Source statement; not independently verified.